In today’s fast-evolving manufacturing landscape, change is inevitable. Whether implementing new ERP systems, automating processes, or adapting to market demands, manufacturers must navigate change effectively to remain competitive. However, without a structured change management approach, even the most advanced initiatives can fail due to employee resistance, process misalignment, and lack of strategic vision.
At Six S Partners, we help manufacturers implement Epicor ERP solutions while ensuring smooth organizational transitions. Let’s explore the importance of change management in manufacturing and how businesses can apply it to achieve long-term success.
What is Change Management?
Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. In manufacturing, this typically involves:
- Technology Upgrades – Implementing ERP systems, automation, IoT, and AI-driven analytics
- Process Optimization – Standardizing workflows, improving supply chain efficiency, and reducing waste
- Workforce Adaptation – Upskilling employees, shifting job roles, and addressing change resistance
According to McKinsey & Company, 70 percent of digital transformation initiatives fail due to poor change management. The key to success lies in having a clear strategy, leadership buy-in, and proactive engagement at all levels.
Why Change Management is Critical in ERP Implementation
Implementing an ERP system like Epicor is not just an IT upgrade—it’s a fundamental shift in how a business operates. Without proper change management, challenges such as employee resistance, data inconsistencies, and process misalignment can derail the investment.
Common Change Management Challenges in ERP Adoption:
- Employee Resistance: Workers may fear job loss or struggle to adapt to new workflows.
- Process Disruptions: Without clear planning, new systems can slow down operations instead of improving them.
- Lack of Leadership Alignment: If leadership isn’t fully on board, adoption rates suffer.
- Insufficient Training & Support: Employees need proper training to confidently use ERP tools.
With a structured change management approach, manufacturers can mitigate these risks and ensure a smooth transition.
How Manufacturers Can Apply Change Management Successfully
1. Build a Clear Change Management Strategy
Before implementing any change, manufacturers must outline a detailed roadmap that addresses:
- Goals & Objectives – Define why the change is happening and what success looks like.
- Stakeholder Involvement – Identify key decision-makers, champions, and affected employees.
- Timeline & Milestones – Set realistic timelines for testing, training, and full implementation.
Aligning ERP implementation with lean manufacturing principles can further enhance efficiency and minimize disruptions.
2. Secure Leadership & Employee Buy-In
Change starts from the top. Leaders must actively support and communicate the benefits of change to employees. Without leadership alignment, resistance can spread quickly.
How to Gain Buy-In:
- Engage Leadership Early – Involve executives, managers, and supervisors from the start.
- Communicate the “Why” – Clearly explain how ERP and process improvements benefit employees.
- Involve Employees in Decision-Making – Create focus groups to gather feedback and address concerns.
For example, if employees fear automation will replace jobs, leadership should highlight how it will reduce tedious tasks and enable them to focus on higher-value work.
3. Prioritize Training & Continuous Learning
Employees need to feel confident and capable using new systems. Training should be ongoing, not just a one-time event.
Best Practices for ERP Training:
- Role-Based Training – Customize training sessions based on employee responsibilities.
- Hands-On Workshops – Offer practical ERP training sessions rather than just theoretical instruction.
- Peer Learning & Mentorship – Encourage employees to train each other and share best practices.
- Accessible Support Resources – Provide on-demand tutorials, FAQs, and dedicated ERP support teams.
Using Epicor’s built-in training modules can ensure a smoother learning curve and higher adoption rates.
4. Monitor Progress & Adjust Accordingly
Change is an ongoing process, not a one-time project. Manufacturers should continuously assess ERP adoption and make necessary improvements.
Key Success Metrics:
- Employee Adoption Rate – How many employees are actively using the new ERP system?
- Process Efficiency – Are workflows faster and more accurate post-implementation?
- Error Reduction – Are system errors, rework, and downtime decreasing?
- User Feedback – What are employees saying about the system? Are they struggling?
Regular check-ins and feedback loops help address concerns before they escalate and ensure sustained adoption.
5. Foster a Culture of Continuous Improvement
Successful manufacturers embrace a culture of adaptability. Change management doesn’t end after ERP implementation—continuous refinement is key.
- Encourage Innovation – Reward employees for suggesting improvements to workflows and processes.
- Regularly Evaluate Systems – Conduct quarterly audits to optimize ERP performance.
- Stay Ahead of Industry Trends – Keep up with new ERP updates, automation, and smart manufacturing advancements.
By embedding adaptability into company culture, manufacturers can future-proof their operations and maintain a competitive edge.
Mastering Change with Six S Partners
Change is challenging, but with the right strategy, leadership, and tools, manufacturers can turn transformation into a competitive advantage.
At Six S Partners, we specialize in Epicor ERP implementation and change management, ensuring your team is fully prepared, engaged, and equipped for success. Our approach includes:
- Customized ERP Training & Support
- Leadership Coaching for Change Management
- Process Optimization Strategies
- Ongoing Performance Monitoring
Ready to embrace change and drive efficiency in your manufacturing business? Contact Six S Partners today and let us guide you through a successful ERP transformation.